Check Out

All rooms must be vacated at 10am on the Sunday, unless you have booked late check-out.

As per the booking conditions, please leave your room clean, tidy and in the condition that you found it in. If you do have any damages then you will need to go to Guest Services to report and pay for them before you leave site. Please ensure that you obtain a reference number!

Room keys

You can either leave these in your rooms, hand them into Guest Services or to a member of the Butlins team on the main gate when you leave site.

Coaches

If you are travelling by coach then the coaches will be ready to accept luggage from around 10.30am. Coaches will leave at approximately 11am. Please ensure you are at the coach park with plenty of time to check your luggage in and take a seat.

If you miss your coach you will be responsible for making your own alternative return travel arrangements.

Lost property

If you have lost any personal items whilst on site please go to Guest Services to see if these have been handed in. If you identify any missing items once you have left site please call Butlins on 01754 762311

Surveys

Don’t forget to make sure that you take the opportunity to fill in our TWSTD Festival post event questionnaire.

Be open and honest and you could to be in with a chance of winning tickets to next year’s event plus loads of other great prizes! Details on how to fill it in will be on your event guide lanyard and also inside your checking in pack!